Setting up hospitals or healthcare service centers is a highly strenuous task. Nevertheless, with the introduction of total healthcare turnkey solutions, the process has become simple. Entrepreneurs who wish to set up healthcare services can take professional help from a hospital project management consultant.

Hospital management must also handle extensive paperwork at government and regulatory levels prior to commissioning. The most effective way to address this mammoth task is through total healthcare turnkey solutions, which make healthcare project management and establishment seamless.

In a turnkey contract, the management transfers the business idea to the consultant, who assumes responsibility to make the project viable from concept to commissioning. Certain consulting firms go a step further by handholding hospital staff and fine-tuning operations until the facility begins functioning efficiently.

Scope of turnkey hospital project management

Turnkey healthcare projects involve interlaced tasks starting from feasibility studies to commissioning. Consultants prepare detailed documentation including PERT charts covering activities, interdependencies, roles, responsibilities, and mitigation strategies. Adherence to timelines is critical, as delays lead to cost overruns impacting project viability.

Key stages in turnkey hospital project management

Hospital Master Planning

• Project definition and promoter goals
• Stakeholder identification and governance definition
• Medical, technical, logistics and capacity programs
• Clinical service mix and medico-technical efficiency planning

Feasibility Studies and Technical Proposals

• Medical strategy, stakes, and goals
• Market assessment and demand-supply gap analysis
• Financial feasibility studies
• Functional and circulation planning
• Site limitations and technical programs

Infrastructure Pre-programming

• Master planning and area programs
• Stacking and zoning programs
• Budget assessment and financial engineering
• Construction and equipment cost evaluation
• Revenue and operating cost assessment

Architectural, Engineering & Construction

• Architectural, MEP, HVAC, and interior designs
• Schematic to GFC drawings
• Project management selection
• Approvals, permissions, and licensing
• Tendering and contractor selection
• Construction execution and final reviews

Moveable Assets, Installation & Commissioning

• Equipment listing and technical specifications
• Procurement, techno-commercial analysis, and negotiations
• Installation, inspection, and quality control
• Commissioning, SOPs, and end-user training

Human Resources, Operations & Quality Management

• Hospital policies, SOPs, and quality systems
• Organogram development and staffing plans
• Recruitment and training
• Performance audits and KPI monitoring
• Financial management and community health programs

These stages outline a comprehensive turnkey hospital project management approach based on decades of consulting experience. Each stage comprises multiple sub-steps that must be executed in a timely and coordinated manner.

A turnkey project group may involve multiple specialist sub-groups; however, the lead hospital consulting firm ensures coordination and governance, delivering the project within timelines and to the client’s satisfaction.