Quality in service delivery in a hospital is of primary importance. We focus on the quality policy and objectives so as to meet client requirements. To inculcate this culture, our team creates documents that define the structure, responsibility, processes, and procedures that facilitate effective quality management. Staff training is carried out to adhere to the procedures and processes defined in these documents which eventually helps coordinate and direct the healthcare provider’s activities to meet customer and regulatory requirements and improve their effectiveness and efficiency on a continuous basis.

1. 1. Whilst maintaining quality in service delivery, the other benefits of QMS are:

   1. Reducing waste
   2. Preventing mistake
   3. Minimizing medical errors
   4. Lowering costs
   5. Enhancing accountability
   6. Maximizing effective care with improved outcomes
   7. Facilitating and identifying training opportunities
   8. Engaging staff
   9. Setting organization-wide direction
   10. Communicating a readiness to produce consistent results

2. 2. Our team will:

   1. Develop Quality Systems for operational efficiency, facilitating accreditation (NABH / JCI) of the hospital
   2. Undertake Institutional Policy Development as per accreditation norms
   3. Prepare Standard Operating Procedures (SOPs) for various departments/services as per accreditation norms
   4. Address requirements across all parameters and assistance with obtaining the quality certification
   5. Prepare the facility for the external audit and address any NCs (non- compliances)